Thursday, June 11, 2020

Pre-Event resource: Why Telehealth? What Could a Patient-Centered, Integrative Health Telehealth Program Look Like? (Video + summary notes)

keywords and phrases: telehealth, patient-centered care, hospital-based integrative health programs, hospital-based acupuncture programs, teaching self-care, delivering patient care virtually to support patient-led health goals, virtual one-on-one patient care, virtual group patient care classes, supporting patient lifestyle change for better health through the medium of telehealth, benefits of telehealth for providers and for patients in general and during a respiratory virus-based pandemic, upcoming online telehealth roundtable event on hospital-based acupuncture programs

The Hospital Practice Handbook Project's Telehealth Roundtable Pre-Event, Part 1: Why Telehealth? and What Could a Patient-Centered, Integrative Health Telehealth Program Look Like?

Reserve your Event Ticket

Telehealth & Acupuncturists in Hospital-based Practice
Preparing for the HHP-hosted Telehealth Roundtable Event
Part 1: What & Why
video recorded and published June 8th, 2020
presenter: Megan Kingsley Gale, MSAOM, founder of the Hospital Practice Handbook Project

Topics covered in this video
  • Why is telehealth important as part of phased re-opening?
  • What is the potential for telehealth in the integrative health paradigm of patient-centered care?
  • Short examples to explain this idea
  • How to buy a ticket and access the event scheduled for June 20th, 2020
  • The pdf of this presentation will be available in the "recordings access" portion of the Roundtable ticket (Ticket Plus or Recordings Only ticket options).
Learn more about the Hospital Practice Handbook Project's Vision and Mission here.

video link:

Summary notes with time stamps

minutes 0 - 2

minute 2:13 - 6
  • Why Telehealth?
    • generally
    • during the pandemic
    • benefits for provider personnel
    • benefits for patient

minute 6
  • Why a telehealth online event?
    • Meet the community request to publicly present examples of telehealth programs in hospital-based acupuncture practice
minute 8
  • Defining "Telehealth"
  • with a citation from a peer-reviewed paper published in May 2020 by a Duke University team
    • Jedrek Wosik, Marat Fudim, Blake Cameron, Ziad F Gellad, Alex Cho, Donna Phinney, Simon Curtis, Matthew Roman, Eric G Poon, Jeffrey Ferranti, Jason N Katz, James Tcheng, Telehealth transformation: COVID-19 and the rise of virtual care, Journal of the American Medical Informatics Association 
minute 9

  • Telehealth vs. Direct Patient Care
    • False comparison
  • Clinical vs. No Clinical care is the true comparison
  • Leveraging technology
  • example: the active duty military family communication

minute 11 - 18
The Telehealth Model for Integrative Health
Go to video
  • Telehealth potential for integrative health practitioners
  • One-on-one telehealth options
    • individualized sessions
    • with self-care: acupressure, tuna, movement (tai chi, qi gong), etc
    • prescribe TCM dietary therapy.  examples are given
    • prescribe CHM
  • Group telehealth
    • webinars/group classes
    • examples
Go to presentation video
minute 14:50 - 17:50

  • Set patient-centered goals
  • Create a treatment plan with steps to help the patient meet their defined health goals
  • Use metrics--this is a basic aspect of professional practice
  • Examples

minute 18

  • Questions for the Telehealth Panel?
minute 18:21

Related blog posts

Related newsletter 

More videos

Monday, June 8, 2020

Phased Opening/Closure and Remote Work Options, including Telehealth, the Summer 2020 HHP Community Survey

keywords: community survey, pandemic prep & response, telehealth, acupuncture programs, hospital-based acupuncture, FQHCs, county clinics, community health centers, phased re-opening and closing, tiered re-opening and closing, remote work options, community resource

Community Survey Summer 2020

Access the survey here

As you know, I have been hosting community discussion zoom sessions since mid-March to help the hospital-based acupuncture community discuss and share ideas on the pandemic prep & response. And, all the share-able content generated from those sessions so far is (and continues to be) uploaded to the online resource module here.

Three weeks ago a colleague recommended creating a survey to capture all the information on all the changes in a format that can:

  1. Be edited by the data entrant [because things change!]
  2. Create some summaries
  3. Be a quick source of share-able community information

I finished edits on it last week and it is up and running! It is available for acupuncturists and program managers who work with acupuncturists to input their information.

Assessment & Recommendation
This could be a useful resource for the community during this time of great change if enough of us complete it.
Please complete the survey to the best of your knowledge for your program and share this link with other hospital-based practice colleagues.

Who can take the survey?
Anyone who works in an organization or facility that is accredited by or eligible for accreditation by The Joint Commission.

What is "hospital-based"?
For purposes of this survey, I define "hospital-based" as any organization or workplace that is accredited by or eligible for accreditation by The Joint Commission. This definition includes FQHCs, county clinics, community health centers, and other federal health care spaces.

The survey is available here

Wednesday, June 3, 2020

Telehealth Roundtable for Hospital-based Acupuncture Programs--the Event

keywords: telehealth, pandemic prep & response, virtual health care, hospital-based acupuncture programs, coding and reimbursement for telehealth services for integrative health practitioners, acupuncture employee, acupuncture program manager, program examples, online event

You need a ticket to attend--looking for a ticket?

Join our experienced panel of hospital-based acupuncture program leads and managers to discuss setting up a telehealth program in medium to large healthcare systems and pivoting the work during the pandemic as part of phased re-opening/closing plans 

Get your ticket to the “Telehealth Roundtable on Hospital-Based Acupuncture Programs”, an online conference scheduled for Saturday, June 20th, 2020, starting at 0900 Central.

Theme for this Event
Telehealth Programs in Hospital-based Acupuncture Practice: Pivoting in the Pandemic
Lessons Learned, Benefits (patients, providers, system), Issues, Examples of Innovation, and Discussion

Why this online event?
The Hospital Practice Handbook Project has been hosting community discussion space online and in live zoom sessions at least weekly since mid-March for the hospital-based community to provide space for discussion, problem-solving, and sharing examples of innovation as we all respond to the pandemic in our various programs and through different stages of closing and re-opening.
The content approved to share with the community from those discussions are located in this online resource module.
Out of these sessions came a consistent need to do even more, particularly to host our own conference on telehealth.

Why a telehealth event specific to hospital-based acupuncture programs?
Telehealth capability is critical for all clinicians in the phased clinic opening/closing as communities respond to the pandemic. Some organizations had a telehealth program in place before the pandemic, but many stood theirs up during the pandemic as a way to support and protect both provider personnel and patients during a respiratory-based pandemic. Some are still in the process of standing theirs up and looking to the community for examples that match their system.
However, not all systems have been supportive or understanding of how acupuncturists can work via telehealth (vs. in-person), citing “lack of access to current examples”.
So, here we are, presenting current examples of telehealth programs in hospital-based acupuncture practice. And, having a professional Socratic discussion on the related topics.

You can't attend without a ticket.
Choose the type of event ticket that fits you here

How to engage in or support this event
Buy a ticket and share these links. 😊
Per community request, there are 3 ticket options:
  1. Basic Ticket—access to the live event
  2. Ticket Plus—basic ticket plus access to the online resource with all the recordings and other content created for this event
  3. Recordings only—just access to the online resource with the recordings. No access to live event.

I hope you are able to attend or if you are otherwise engaged that day, consider supporting via the “recordings only” ticket and submitting your questions to the panelists in your ticket form.

All ticket revenue goes directly toward the outgoing costs of this event (platform hosting, data, recordings, video editing, etc.). My time and work are 100% volunteer.

For more information on confirmed panelists and updates
Go to our Facebook Event page and choose “interested” or “going” to see social media updates on this event.

Event Agenda
Panelists each give short summaries of their programs
Socratic discussion of the topic by panelists
Some Qs from attendees posed to the panel for more discussion

Panelists include (confirmed to date)
  • Paul Magee, lead acupuncturist, Penny George Institute of Health and Healing, Allina Health, Minnesota
  • Christine Kaiser, acupuncture program manager and quality assurance, University Hospitals Connor Integrative Health Network, Cleveland, Ohio
  • John Burns, acupuncture program manager, Advocate Aurora of Wisconsin and Illinois
  • Juli Olson, National Lead, Acupuncture, Integrative Health Coordinating Center, Veterans Health Administration
  • Galina Roofener, acupuncturist, Cleveland Clinic, Cleveland, Ohio
  • Mori West, C.P.C. of AcuClaims, coding & billing expert
  • Nancy Gahles, Integrative Health Policy Consortium, IHPC

Please buy a ticket and share this event with anyone who may benefit from it or enjoy attending and supporting. Thank you.

More resources on telehealth

University of WA Survey of Acupuncturists during the COVID-19 Pandemic
  • For those of you practicing as acupuncturists, check out this IRB-approved survey from a colleague who is doing this research through the University of Washington. Looks like she is collecting data on how the pandemic is affecting practice, from direct clinical care to pivots in online resources including the use of telehealth: 
    • suspension date: the survey closes June 8th, 2020
  • More info: 
    • The survey is intended for ALL licensed acupuncturists. You don't need to have a telehealth service in place to respond to the survey. One of the aims of this survey is to set the stage for larger survey studies of profession-wide effects similar to the benchmark studies in other healthcare professions. 
    • The estimated time to complete the survey is 5 minutes.
    • Principal Investigator: Tamsin Lee, DAOM
New Research Paper on Relevance of Telehealth Programs During Pandemic and Beyond, from a Duke University Team
  • At a time when I hear disagreement in the definition of "telehealth", I offer this very useful definition they published, which dispels all previous confusing terminology I have heard in the medical field the last year or so:
"The term 'telehealth' refers to the entire spectrum of activities used to deliver care at a distance--without direct physical contact with the patient. Telehealth encompasses both provider-to-patient and provider-to-provider communications and can take place synchronously (telephone and video), asynchronously (patient portal messages, e-consults), and through virtual agents (chatbots) and wearable devices."
  • The article was published May 17th, 2020, by a team from Duke University, "Telehealth transformation: COVID-19 and the rise of virtual care" in the Journal of the American Medical Informatics Association
    • citation
      • Jedrek Wosik, Marat Fudim, Blake Cameron, Ziad F Gellad, Alex Cho, Donna Phinney, Simon Curtis, Matthew Roman, Eric G Poon, Jeffrey Ferranti, Jason N Katz, James Tcheng, Telehealth transformation: COVID-19 and the rise of virtual care, Journal of the American Medical Informatics Association, 

More Community Resources on Pandemic Prep & Response
You can support this community-wisdom-sharing work by buying me a coffee
or other support option via our website.
Thank you.