Showing posts with label leadership and workplace. Show all posts
Showing posts with label leadership and workplace. Show all posts

Wednesday, October 26, 2022

Safety Practices for LAcs: The Autumn 2022 Presentations from the HHP's Safety Practices Workgroup (Sept, Oct, Nov.)



HHP is the nonprofit collaborative learning network for healthcare system-based LAcs and program managers.

We are the home of the healthcare system-based acupuncturist community network

Help us keep the HHP's work going this year (2022) and into 2023.





Safety Practices for LAcs, a new set of resources from the HHP

Updates on this past year’s progress with the HHP’s Safety in Practice Workgroup


For the latest information on this workgroup and its work, from presentations to publications, go to these pages on the HHP's website:

Safety Practices for LAcs, an article getting updated with event info Sept - Nov 2022.

September public presentation, the event page.

October public presentation at the IM4US 2022 conference, "Speaking the Language of Safety in HROs for LAcs." The presentation landing page.



November 12th, 2022, "Introduction to Safety Practices for LAcs in Healthcare System Practice. For Acupuncturist clinicians, safety leads, and program managers." public presentation, the event page.


The Hospital Handbook Project for Acupuncturists and Their Hospital Sponsors is a program of Free Range Health®, a 501(c)(3) public charity. All or part of your donation may be tax-deductible as a charitable contribution. Please consult with your tax advisor. Federal Tax ID #45-4395933

Monday, March 21, 2022

Making the Connection between Recognizing Women-led Organizations and the HHP's Community Resource Work

 March 21st, 2022: March is Women’s History Month—sharing how the HHP’s work is connected to this national observation

Quote/Excerpt

I write the following, encouraged by a colleague to share my nonprofit community resource work that I created and continue to direct, as a volunteer, in honor of the focus on women-created or directed resources this month.

I created The Hospital Practice Handbook (HHP) for Acupuncturists and Their Hospital Sponsors 5+ years ago to fill the need for a community resource for hospital & healthcare system-based acupuncturists & their program managers.

The HHP is a community-centered professional networking resource that endeavors to help services from these professionals be more available to patients in federal and civilian systems. 

Inpatient acupuncture services are a non-drug way to improve sleep, decrease pain & anxiety, alleviate some side effects of conventional treatment, and reduce the complexity of med profiles. This is especially prominent at Children's hospitals. Research has shown that patient use of inpatient acupuncture services decreases the overall patient length of stay and decreases frequent readmission rates. (So it saves the healthcare system money while improving patient outcomes when you take a long-term view.)

Outpatient & ambulatory acupuncture services are a great addition to many healthcare teams, including behavioral health, functional rehabilitation, oncology, pediatrics, primary care, and even (wonderfully) mother-baby in perinatal and postpartum care.

At the HHP, we are a professional development community that shares & discusses best practices in program standards and employment practices. Both are key aspects to helping maintain, grow, and even initiate programs in these healthcare settings.

Source: This 3/21/2022 HHP newsletter.

You can support this work today with a tax-deductible donation here.

Learn more about how to support this nonprofit work at our website.

If you are curious to learn more about our work, besides looking around our website, I recommend perusing our past newsletters here

The Hospital Handbook Project for Acupuncturists and Their Hospital Sponsors is a program of Free Range Health®, a 501(c)(3) public charity. All or part of your donation may be tax-deductible as a charitable contribution. Please consult with your tax advisor. Federal Tax ID # 45-4395933.
#hospitalhandbookproject #hospitalacupuncture #womenchangemakers #nonprofitorganization #communityresource #professionaldevelopment #inpatientacupuncture #womeninleadership #womeninhealthcare #leadership #milspousechangemakers
Help us keep The Hospital Handbook Project going for 2022!
Please help us raise funds by donating today, whether it is $5 or $25 or $100 or more.
Thank you. 😊

Interested in the "cost savings" research mentioned in the quote above?
Citations of "cost savings" research and feasibility studies are included in our published document available through the HHP website here.

Saturday, October 31, 2020

Self-care and Breathing Practice Resources for Fellow Clinicians

 keywords: self-care, mindful leadership, breathing practice


www.thehospitalhandbook.com
photo credit Megan


Self-care

Peace & time to breathe/pause to all of my essential worker colleagues and those who are also making space for positive change in their workplace or community. 🦋

"To mindfully pause is to interrupt your automatic reactions to life’s events and the stories that flow from those reactions. Pausing allows your mind to take a break, so you can be with life as it is vs. how you’d like life to be. Pausing is also part of a larger cycle of work and renewal, a rhythmic flow of life. Pausing’s not merely a good idea. It’s a required nutrient like air or water." 
Source: article from Mindful Leader 

 

Breathing Practice Resources

If you need a quick breathing break, there is a short breathing practice and 30-60 second videos on our YouTube playlist, like this one:

Autumn at Lake Crescent, Olympic National Park 



Or, Quiet evening on the Sound 



See more videos with a short guide to a basic breathing practice at The HHP's Breathing Practice playlist. Videos by Megan Kingsley Gale.


If you found this content useful or insightful, please support this community work. You can support with cups of virtual coffee, sponsor a newsletter, or sponsor a project via the website.

www.thehospitalhandbook.com

Monday, October 26, 2020

QA/QI Resource: New IHI Report, "Safer Together: A National Action Plan to Advance Patient Safety"

keywords: quality assurance (QA) standards, quality improvement (QI), program leads and program managers, leadership and workplace, metrics

topics: QA/QI and workplace safety and patient safety, the latest standards on patient and workplace safety from the Institute for Healthcare Improvement (IHI) 

www.thehospitalhandbook.com


Why is this important or what is the practical application of this?

  • This is a useful resource for those of you who are updating your quality improvement (QI) processes or serve on quality assurance committees
  • This is useful for those of you who work as program leads or program managers
  • This sets a standard for patient safety and workplace safety in the healthcare setting

 

What is this, specifically? What is the reference or resource?

This is an announcement about a new Institute for Healthcare Improvement (IHI) report, Safer Together: A National Action Plan to Advance Patient Safety

This report, “provides clear direction that health care leaders, delivery organizations, and associations can use to make significant advances toward safer care and reduced harm across the continuum of care.”

“The report harnesses the knowledge and insights of the National Steering Committee for Patient Safety (NSC) members, including influential federal agencies, leading health care organizations, patient and family advisors, and respected industry experts, into a set of actionable and effective recommendations to advance patient safety.”

“The National Action Plan centers on four foundational and interdependent areas, prioritized as essential to create total systems safety. The recommendations in these four areas build on the substantial body of experience, evidence, and lessons learned that the NSC has gathered and will test and implement together to allow for future refinements as our understanding, experience, and evidence evolve over time.”

The National Action Plan has a list of 17 recommendations “to advance patient safety”. These recommendations fall into the following sub-categories:

  1. Culture, leadership, and governance
  2. Patient and family engagement
  3. Workforce safety
  4. Learning system

Read this report and its supporting materials on this IHI webpage.

 

Related HHP Resources

  • For more about our HHP recommended resources on leadership, quality assurance issues specific to hospital-based practice, and program lead/program manager resources, send me a message via the website (for specific recommendations). 
  • Or you may browse this blog with the search terms "workplace", "leadership", "quality assurance", and/or "program lead". 

 

If you found this content useful or insightful, please support this community work. You can support with cups of virtual coffee, sponsor a newsletter, or sponsor a project via the website.

www.thehospitalhandbook.com

 

Sunday, October 25, 2020

Leadership: Recommended Reading and Resources

keywords: leadership in integrative health, program leads, program managers, inspiration for the workplace

Leadership Resources at the Hospital Handbook Project

Recommended Reading and More


HHP Leaders Group & Resource

  • I have been developing a Leaders Group & Resource for program leads and managers over the past couple of years for the Hospital Handbook Project. If you are interested in this, you can contact me via the website with a note about your interest, including why you are interested.


The "Issues in Hospital-based Practice Webinar Series"

  • This didn't get off the ground again in 2020. So, right now, the plan is to roll the 2020 sessions into the 2021 series. You can sign up now to access the 2020 resources and support the ability to have sessions in 2021. 


The "Basics of Being an Employee in a Healthcare System: Focus on Performance Management"

  • A wisdom-share series with colleague Sandro Abanto, MBA, in a video interview format. Read more about it in this article.


Lunchtime Listen Recommendations


HHP Leadership & Workplace Video Series

video series on the public Facebook page


Recommended Reading: Blog articles and more


The Hospital Handbook Project Learning Opportunities Directory


If you found this content useful or insightful, please support this community work. You can support with cups of virtual coffee, sponsor a newsletter, or sponsor a project via the website.

www.thehospitalhandbook.com

Monday, July 20, 2020

The Telehealth Roundtable for Hospital-based Programs Event Recording with Time Stamp Notations

keywords: telehealth, hospital-based acupuncture programs, remote work options for clinicians, policy and procedures, hospital-based acupuncture & telehealth programs, telehealth & Chinese Herbal Medicine (CHM), VA acupuncture telehealth program, inpatient telehealth acupuncture, new program creation, wisdom-sharing, billing & reimbursement, coding for hospital-based acupuncture work, hospital-based acupuncture program manager, hospital-based acupuncturist, hospital-based integrative health programs, telehealth programs and policy for hospital-based integrative health providers, pandemic prep & response for integrative health care providers

Event recording linkhttps://youtu.be/tf-wAYHk-Ns



Timestamps and Notes--a pdf of this document is available in the event's online resource module here: https://hospital-practice-basics.teachable.com/p/telehealth-roundtable-june-2020

Recording made public July 11th, 2020, and is available here: https://youtu.be/tf-wAYHk-Ns

For all the event resources, go to the event’s online resource module: https://hospital-practice-basics.teachable.com/p/telehealth-roundtable-june-2020

Time Stamps and Notes from the 6.20.2020 Telehealth Roundtable Event

Revised with the edited event recording
You can help offset the outgoing costs of this resource (video editing, transcript creation, etc.) in these ways:
·        Buy access to the event's online resource module: https://hospital-practice-basics.teachable.com/p/telehealth-roundtable-june-2020
·        Encourage your organization to sponsor this resource (if this work aligns with their work)
·        Support via the virtual coffee option
·        Buy access to another resource via our website
o   Support a community discussion
o   Paths to Practice: Interview with Dr. Annie Budhathoki (Huntsman Cancer Institute, outpatient and inpatient integrative acupuncture and oncology in hospital-based practice)

Thank you.

Time Stamps and Short Notes for the Recording


Introduction (Megan)

0:00 start

Minute 2:10 review of agenda

Minute 3 – 5 Where to find extra content for this event

Minute 4:50 – 8:20
Review of what the Hospital Practice Handbook Project is

Minute 08:30
Why Telehealth?

Minute 09:30 – 1140
Why this Event?
“Do not follow where the path may lead. Go instead where there is no path and leave a trail.” -Ralph Waldo Emerson

Minute 11:20
Defining Telehealth

Minute 12:20 – 14:30
Introduction of Panelists

Paul Magee’s presentation

Start at Minute 14:30

Minute 17:20 – 17:50
Paul mentions the metrics his program is tracking

Minute 22:30 – 23:20
I mention Paul’s other video recorded in May 2020 on the “The Allina Inpatient Telehealth pivot”.


End 24:35

John Burns’ presentation

Starts at 24:45
14 LAcs in the integrative medicine department

Minute 30
Telehealth for oncology patients receiving treatment at the infusion center(s)

Minute 31 -32
John discusses how the acupuncture team collaborated on the development of a training/competency program to deliver “TCM Acupuncturist Directed Therapeutic Strategies”.

Minute 32 -33
Setting up reimbursement for telehealth services by LAcs.
Coding, billing, reimbursement agreement with third party payors (3PP)
Getting LAcs the access to tech for virtual visits and the system’s EHR compatibility


End minute 34:00

 

Juli Olson’s presentation

Starts at minute 34:15
Currently, there are 71 LAcs in the VHA. Most hired within the last 2 years.

Minute 43:45 – 44:15
Slide example of acupressure visual handouts

Minute 44:20
Slide with lots of links to share with practitioners


End minute 44:50

Galina Roofener’s presentation

Starts at minute 45:00

Minute 51:43
Basic review of SOAP documentation in telehealth TCM visit

Minute 52:15 – 53:45
Obtaining and recording objective measures for a telehealth visit
Tongue photo
Pulse rate and echocardiogram (EKG)

Minute 54:00 – 56:30
CHM and telehealth at a medical center


End at minute 57:35

Mori West’s presentation

Starts at minute 57:40

minute 60
Telehealth virtual codes 99421 – 423 are time-based codes
Phone codes 99441-443 are time-based codes
Time is cumulative in a 7-day period

64:30 – 66 min
E/M codes for telehealth 99201, 99212, etc.

66-67 minutes
Modifiers

End at 70 minutes

Nancy Gahles’s presentation

Starts at 70 minutes

minute 73
Public health initiatives and telehealth
Telehealth, a tool for public health

Minute 75
Over the counter (OTC)

77 minutes
Grants are available for implementing telehealth

78 minutes
Language in federal law—IHPC is working on this

79 – 81 minutes
ICE/NCCA accreditation of national certification. Why/reasons for this standard from a federal perspective
Example: NCCAOM is an LAc’s national certification exam. NCCAOM has the NCCA/ICE accreditation

81 minutes
CMS info and May 1st date

84 minutes
FQHCs mentioned
The IHPC caucus…

End at 84 minutes, 30 seconds

Panel Discussion

Starts at 84 minutes, 40 seconds

Questions for Nancy Gahles
Socratic discussion amongst panelists
Interim rules, working with the national association (ASA)
The Act of Congress
Bundled payment for opioid treatment plans
ASA Town Halls—6/24/2020 session on Medicare Megan mentioned.

minute 90—Question on % workload in telehealth
Paul, John, Juli, Galina

Minute 94 (aka 1 hour, 34 minutes)
—Question on
1.       Sustainability of the telehealth program…
a.       What is the patient buy-in of your telehealth program?
b.       How do you know it is sustainable?
c.       What metrics are you tracking?
Paul, John, Juli, Galina

Minute 103 (aka 1 hour, 43 minutes)
Telemetry, Telehealth, & LAcs
Galina is uploading EKG (echocardiogram)
               Visual of heart rate, pulse quality
               one lead EKG…Apple watch, Cardio Life electrodes
Juli, John, Paul
               LAcs can see the data uploaded in the EHR by in-person tech or at-home blood pressure cuff and readings.

Minute 107
Coding and Billing Questions from other Panelists for Mori
John, Juli, Galina

Minute 114 (aka 1 hour, 54 minutes)
Issues and Solutions, more
1.       What was your biggest issue?
a.       Did you overcome it?
b.       If yes, how?
c.       Any other outstanding issues?
2.       Last note/lesson you want to end on.

Paul, John, Juli, Galina, Mori.

Ended at 128 minutes, 49 seconds (aka 2 hours, 8 minutes, 49 seconds)



Related blog articles


Related Playlists on our YouTube Channel



You can support this not-for-profit work virtually at our website with a virtual cup of coffee/tea ☕. Thank you.
www.thehospitalhandbook.com

Wednesday, June 3, 2020

Telehealth Roundtable for Hospital-based Acupuncture Programs--the Event

keywords: telehealth, pandemic prep & response, virtual health care, hospital-based acupuncture programs, coding and reimbursement for telehealth services for integrative health practitioners, acupuncture employee, acupuncture program manager, program examples, online event


You need a ticket to attend--looking for a ticket?

Join our experienced panel of hospital-based acupuncture program leads and managers to discuss setting up a telehealth program in medium to large healthcare systems and pivoting the work during the pandemic as part of phased re-opening/closing plans 


Get your ticket to the “Telehealth Roundtable on Hospital-Based Acupuncture Programs”, an online conference scheduled for Saturday, June 20th, 2020, starting at 0900 Central.

Theme for this Event
Telehealth Programs in Hospital-based Acupuncture Practice: Pivoting in the Pandemic
Lessons Learned, Benefits (patients, providers, system), Issues, Examples of Innovation, and Discussion

Why this online event?
The Hospital Practice Handbook Project has been hosting community discussion space online and in live zoom sessions at least weekly since mid-March for the hospital-based community to provide space for discussion, problem-solving, and sharing examples of innovation as we all respond to the pandemic in our various programs and through different stages of closing and re-opening.
The content approved to share with the community from those discussions are located in this online resource module.
Out of these sessions came a consistent need to do even more, particularly to host our own conference on telehealth.

Why a telehealth event specific to hospital-based acupuncture programs?
Telehealth capability is critical for all clinicians in the phased clinic opening/closing as communities respond to the pandemic. Some organizations had a telehealth program in place before the pandemic, but many stood theirs up during the pandemic as a way to support and protect both provider personnel and patients during a respiratory-based pandemic. Some are still in the process of standing theirs up and looking to the community for examples that match their system.
However, not all systems have been supportive or understanding of how acupuncturists can work via telehealth (vs. in-person), citing “lack of access to current examples”.
So, here we are, presenting current examples of telehealth programs in hospital-based acupuncture practice. And, having a professional Socratic discussion on the related topics.

You can't attend without a ticket.
Choose the type of event ticket that fits you here


How to engage in or support this event
Buy a ticket and share these links. 😊
Per community request, there are 3 ticket options:
  1. Basic Ticket—access to the live event
    1. https://www.thehospitalhandbook.com/support-the-project/basic-ticket
  2. Ticket Plus—basic ticket plus access to the online resource with all the recordings and other content created for this event
    1. https://www.thehospitalhandbook.com/support-the-project/telehealth-roundtable-ticket-plus
  3. Recordings only—just access to the online resource with the recordings. No access to live event.
    1. https://www.thehospitalhandbook.com/support-the-project/telehealth-roundtable-recordings-only

I hope you are able to attend or if you are otherwise engaged that day, consider supporting via the “recordings only” ticket and submitting your questions to the panelists in your ticket form.

All ticket revenue goes directly toward the outgoing costs of this event (platform hosting, data, recordings, video editing, etc.). My time and work are 100% volunteer.

For more information on confirmed panelists and updates
Go to our Facebook Event page and choose “interested” or “going” to see social media updates on this event.

Event Agenda
Introduction
Panelists each give short summaries of their programs
Socratic discussion of the topic by panelists
Some Qs from attendees posed to the panel for more discussion

Panelists include (confirmed to date)
  • Paul Magee, lead acupuncturist, Penny George Institute of Health and Healing, Allina Health, Minnesota
  • Christine Kaiser, acupuncture program manager and quality assurance, University Hospitals Connor Integrative Health Network, Cleveland, Ohio
  • John Burns, acupuncture program manager, Advocate Aurora of Wisconsin and Illinois
  • Juli Olson, National Lead, Acupuncture, Integrative Health Coordinating Center, Veterans Health Administration
  • Galina Roofener, acupuncturist, Cleveland Clinic, Cleveland, Ohio
  • Mori West, C.P.C. of AcuClaims, coding & billing expert
  • Nancy Gahles, Integrative Health Policy Consortium, IHPC

Please buy a ticket and share this event with anyone who may benefit from it or enjoy attending and supporting. Thank you.



More resources on telehealth


University of WA Survey of Acupuncturists during the COVID-19 Pandemic
  • For those of you practicing as acupuncturists, check out this IRB-approved survey from a colleague who is doing this research through the University of Washington. Looks like she is collecting data on how the pandemic is affecting practice, from direct clinical care to pivots in online resources including the use of telehealth: https://redcap.iths.org/surveys/?s=7FTTYN73X9& 
    • suspension date: the survey closes June 8th, 2020
  • More info: 
    • The survey is intended for ALL licensed acupuncturists. You don't need to have a telehealth service in place to respond to the survey. One of the aims of this survey is to set the stage for larger survey studies of profession-wide effects similar to the benchmark studies in other healthcare professions. 
    • The estimated time to complete the survey is 5 minutes.
    • Principal Investigator: Tamsin Lee, DAOM
New Research Paper on Relevance of Telehealth Programs During Pandemic and Beyond, from a Duke University Team
  • At a time when I hear disagreement in the definition of "telehealth", I offer this very useful definition they published, which dispels all previous confusing terminology I have heard in the medical field the last year or so:
"The term 'telehealth' refers to the entire spectrum of activities used to deliver care at a distance--without direct physical contact with the patient. Telehealth encompasses both provider-to-patient and provider-to-provider communications and can take place synchronously (telephone and video), asynchronously (patient portal messages, e-consults), and through virtual agents (chatbots) and wearable devices."
  • The article was published May 17th, 2020, by a team from Duke University, "Telehealth transformation: COVID-19 and the rise of virtual care" in the Journal of the American Medical Informatics Association
    • citation
      • Jedrek Wosik, Marat Fudim, Blake Cameron, Ziad F Gellad, Alex Cho, Donna Phinney, Simon Curtis, Matthew Roman, Eric G Poon, Jeffrey Ferranti, Jason N Katz, James Tcheng, Telehealth transformation: COVID-19 and the rise of virtual care, Journal of the American Medical Informatics Association, https://doi.org/10.1093/jamia/ocaa067 


More Community Resources on Pandemic Prep & Response
You can support this community-wisdom-sharing work by buying me a coffee
or other support option via our website.
Thank you.

Monday, May 18, 2020

A Review of the Hospital Practice Handbook Project's Community Discussions on Pandemic Prep & Response

keywords and topics: community discussions, COVID-19 pandemic, integrative health programs, acupuncturists in hospital-based practice, telehealth in hospital-based acupuncture programs, what does tiered re-opening look like for outpatient integrative health programs?

www.thehospitalhandbook.com


The HHP-hosted Community Discussions on Pandemic Prep & Response, a review of the work & resources so far


This video is a review of my past 3 months of work supporting the hospital-based acupuncture community with community discussion space to share ideas, concerns, and issues on the pandemic prep & response.



Included in this video:
·        How you can support this community-building work 
·        How to access the resource content created
·        How you can join in future discussions
·        Review of the work so far
·        Short review of resources for the two currently most common topics
o   telehealth and
o   what does tiered re-opening look like?
·        Announcing the future telehealth roundtable panel:
o   how to participate, submit questions, and space for sponsorships

What is "hospital-based practice"?
I define this as working at a facility or organization that is accredited by or eligible for accreditation by The Joint Commission. This includes FQHCs, some county clinics and hospitals, and hospice.

The Hospital Practice Handbook Project has multiple platforms (website, blog, and social media page & closed discussion groups) to connect hospital practice East Asian Medicine Practitioners (Acupuncturists) with each other (living resources) and to published resources. Learn more about this community resource project at http://www.thehospitalhandbook.com/


How to participate in the virtual community discussions
  1. First, you must be a hospital-based acupuncturist or a program manager of hospital-based acupuncturists.
    • see definition above for "what is "hospital-based practice"
  2. Then, contact me via the website about your interest, where you work, and how you heard about this work.

Frequently Asked Questions (FAQs)


  • This work sounds valuable, how can I support it? I am not a hospital-based acupuncturist.
  • I am interested in this content as a clinician. However, I am not a hospital-based acupuncturist. How can I support this work and get access to the content?
  • I am a philanthropist or I work with a philanthropic organization or school. I am interested in this work. How may I learn more about it? 
  • I am a hospital-based acupuncturist or program manager of hospital-based acupuncturists. I am not able to attend all the sessions due to my schedule. How may I access the content?

More resources



www.thehospitalhandbook.com

Friday, November 22, 2019

Paths to Practice Interview: Dr. Annie Budhathoki, DAOM, LAc of Huntsman Cancer Institute

keywords: interview series, paths to practice, integrative oncology, research, metrics, wellness center, Huntsman Cancer Institute integrative oncology, hospital practice acupuncturist

The Hospital Practice Handbook Project Interview Series: Paths to Practice
Focus on Dr. Annie Budhathoki

Interview recorded on March 1st, 2019
Go to our YouTube Channel to watch the video.

This Paths to Practice interview is with Dr. Annie Budhathoki, DAOM, LAc, doctor of acupuncture and Oriental medicine, and licensed acupuncturist at the Linda B. and Robert B. Wiggins Wellness and Integrative Health Center, Huntsman Cancer Hospital and Clinics, the University of Utah, Salt Lake City, Utah.

Background 
video interview minute 0 - 5  
Annie Budhathoki, DAOM, L. Ac. is the wellness education and training coordinator at Huntsman Cancer Institute’s Linda B. and Robert B. Wiggins Wellness and Integrative Health Center.
Her clinical specialty is treating cancer-related side effects. She helps patients maintain wellness and longevity after a cancer diagnosis. Dr. Budhathoki is a research investigator on the use of acupuncture in the oncology setting. Her areas of interest include oncology, integrative medicine, pain management, geriatrics, and neurological disorders. 

Since 2012, she has worked full time as an integrative oncology clinician at Huntsman Cancer Institute in Salt Lake City, Utah. Dr. Budhathoki spends about 10% of her time in teaching and outreach. She is adjunct faculty for the University of Utah where she teaches in the medical school’s integrative medicine program.

Dr. Annie Budhathoki

Dr. Annie Budhathoki’s Path to Hospital-Based Practice
See minutes 07:55—14:00 for the related section of the video interview
Dr. Budhathoki attended Pacific College of Oriental Medicine (PCOM) San Diego where she obtained her master’s degree in acupuncture and oriental medicine. Then, she studied healthy aging and longevity at Yo San University in Los Angeles, CA, where she received her doctorate degree in the field.

In November 2009 she opened a private practice in Salt Lake City, Utah, where she enjoyed working as part of a patient’s healthcare team. She started work at Huntsman Cancer Institute pro re nata (PRN), in the summer of 2012 and by October 2012 she was a full-time employee there.

A Doctoral Degree in Healthy Aging & Longevity: Everything at Huntsman is a Longevity Prescription
minute 16:00
Megan:  So, you said your doctorate was in healthy aging and longevity.  What are some things you love about your work at Huntsman?

Annie: So, getting that doctoral degree in healthy aging and longevity my goal was to marry the ancient concepts of longevity with life after cancer and with cancer.  So that our patients can get the very best results they have possible. I see everything in our hospital as a longevity prescription.  So, our entire goal as a hospital is about patient care and about allowing a patient to get those best days as long as possible to be increasing their quality of life...to be with family, to be doing what they want to do, to be enjoying their days.

And that’s really empowering to me to be able to take these ancient pieces…, integrate [them] into what Huntsman is doing at large with treating cancer and giving patients these really amazing and sustainable results.

And that gives me goosebumps because I think patients feel that when they come to Huntsman, we are focused on them and their priorities of quality of life and improving their life for as long as possible. At Huntsman, we treat patients and caregivers. 

What is your favorite thing to do in hospital practice?
Annie: Working with patients at the wellness center. The Wellness Center helps patients regain their own power. The patients can work on themselves while the oncology teams work on their cancer.
Acupuncture helps these patients with their stress and improves their sleep. Acupuncture is empowering for them during a difficult time. We reach the patients where they are. Often offering them hope in a unique way.


The Linda B. & Robert B. Wiggins Wellness and Integrative Health Center at Huntsman Cancer Institute
Dr. Pamela Hansen began the Wellness Center in 2005 with the “power exercise” program. This grassroots program out of an auxiliary bathroom helped patients with exercise and movement while they were undergoing cancer treatment. This wellness center is one of the few wellness centers inside an academic cancer hospital. It has grown to include over 36-39 programs depending upon the season. And, the Wellness Center publishes a quarterly catalog for patients, caregivers, and staff.
In 2005-2007 the wellness center program was very small. Just an afternoon session, once a week.  And it had a big waiting list.  So, in 2012, they decided to bring acupuncture on full time.

This year, the wellness program has 4 acupuncturists and 9 massage therapists. The Wellness Center’s clinical services are available from 7AM to 7PM most days Monday through Friday. In the wellness center, acupuncture and massage have a daily treatment average of 20-25 patients per day for each program.  Last year, in 2018 the whole wellness center saw over 25,000 patients in our more than three dozen programs. [minute 13 of the video interview]

The Wellness Center is an outpatient acupuncture practice inside the cancer hospital.  The acupuncturists treat the side effects and symptoms of cancer and cancer treatment [such as] neuropathy, pain, nausea, insomnia, and hot flashes. Dr. Annie Budhathoki also does inpatient acupuncture for hospitalized oncology patients.

Wellness Center Funding and Revenue Streams
Annie: The Wellness and Integrative Health Center at Huntsman Cancer Hospital is a budgeted program supported and directed by our patient-centered administration. Most of our programs are low-cost to no-cost; programs with a fee are generally reduced costs similar to a copay. Acupuncture is a fee-for-service program and the cost to the patients, caregivers, and staff is $40. Additionally, Huntsman has a financial assistance program that supports persons living on a low income and our wellness center offers a sliding scale within this program. Currently, very few of the insurance providers in the state of Utah cover acupuncture, so we don’t have insurance billing set-up for our acupuncture services.  

The Wellness Center is a Place Where Patients Regain Their Power 
minute 22
Annie: You know, the Wellness Center [is amazing; ] we have all this programming. At Huntsman, we have a supportive oncology team.  Dr. Anna Beck is the director of supportive oncology; when she came to Huntsman [she reshaped] the models for integrative medicine. 
This wellness center is a place where people are empowered to take charge of their health while going through cancer treatment and beyond into survivorship.
As providers, we have the opportunity to support people affected by cancer to overcome various health and wellness obstacles. We ensure each person feels empowered to improve and maintain their individual health despite their cancer diagnosis or former health status. When championing the best care of each specific symptom, we work together as an integrative team supporting the goals and betterment of each patient. Often this includes referring them into various programs that also support their needs, knowing that this is how they can continue to regain their power.
In the Wellness Center, we are supporting the basic health needs and daily quality of life issues which affects a person’s ability to function.  We manage symptoms like nausea, fatigue or sleep while their physicians are working on the cellular level to attack their cancer or on a surgical level to get things taken care of.

[In oncology the side effects of chemotherapy, radiation, surgery can be disempowering] for a patient because medicine takes over. And rightfully so in many cases so that those specific diseases can’t become chronic illnesses or can be cured if you will.  But in wellness and integrative health and especially acupuncture and massage, fitness, nutrition—this is where patients really get a chance to shine on their own; to regain their power. 

Dr. Annie Budhathoki

Advice for those of you working in integrative oncology 
Annie: As you practice in a hospital setting, keep that in mind: how do the patients remain empowered with their own health care as they go through that? 

The Inpatient Acupuncture Program at Huntsman Cancer Institute
Annie:  We started the inpatient acupuncture program with an Imagine Perfect Care grant from the University of Utah.  The inpatient acupuncture program began in September 2018.
We started that program on the oncology floor, working with symptoms like nausea or constipation or ir-retractable vomiting.  [Any] symptoms that would keep a patient in the hospital and extend their stays and prevent them from going home. [Eventually the program] moved into the surgical ward and into other parts of the hospital.  But the initial work was symptom-based, treating any issues that would keep a patient in the hospital too long.

What is the goal of integrating acupuncturists at Huntsman?
Megan:  So, you’re using acupuncture as a complement to ongoing care to help people have shorter inpatient stays?

Annie:  Our goal, long-term is to show the efficacy of acupuncture in an inpatient oncology clinic in a hospital and to show feasibility as far as reducing costs.
We believe acupuncture is a cost-saving measure for the hospital overall.  Whether that’s a reduction of opioid use, whether that’s reduced hospital stays, or reducing re-admission rates; that’s really our goal.

Integrating Clinical Outcome Measures Seamlessly in a Clinical Research Environment
Megan:  Are you doing ongoing research studies related to either of these programs? 

Annie:  So, Huntsman is a research institution.  [Research is] a foundational force of Huntsman alongside our clinical care. Research is really embedded throughout the hospital. In the wellness and integrative health center, we have a number of research projects.

[Related to] the acupuncture program we currently have a mindfulness acupuncture research study with Dr. Eric Garland who [is] a leading mindfulness researcher.

We also have a chemotherapy-induced peripheral neuropathy (CIPN) study. Which employs an fMRI to [measure] the implications of acupuncture on CIPN.  And we have an inpatient acupuncture research study in the works.

Teaching and Outreach with Medical Students at the University of Utah
minutes 6-8 and minutes 25-26 of the video interview

Annie: The University of Utah has a very strong collaborative approach to medicine.  Recently, Dr. Amy Locke created and developed an integrative medicine pathway.  Prior to that, we had an integrative medicine elective for our medical students. I teach in both [the elective and the pathway].

What is the University’s Integrative Medicine Elective?
Annie: It’s an elective for medical students to [shadow] integrative medicine practitioners and [observe] integrative medicine in action.  So, they come and spend about 1-2 weeks with us here in the wellness center [where they follow me] in the acupuncture clinic and [other] practitioners in their clinical work.

What is the Integrative Medicine Pathway?
Annie: In the integrative medicine pathway, we [have several learning structures]. We do panel discussions about integrative medicine.  We’re developing a modalities class.  There are different ways in which we work together to educate medical students. [The vision is] to develop their [knowledge base on integrative health] and [improve their ability and confidence] in referring to integrative medicine and utilizing it in their future [healthcare workplaces].

minute 25:50
Megan:  So, as an instructor in the medical school and as a clinical observation site you are shaping the future of healthcare integration and help the physicians be informed and feel comfortable referring to different integrative medicine services.

Annie: I really love that. I think, you know, spending a day with a student, a medical student is very powerful. A whole day together in an acupuncture clinic where they can ask all the questions they have in the world. And they can try the needle and they can explore the ideas on how to find an acupuncturist; “what could I use it for in my specialty?”. For me, that also gives me goosebumps for the future. Because I think that being a template or a first impression on acupuncture for their field is very rewarding.

Advice for future and current hospital acupuncturists
minute 14:10
Megan: What do you see as the biggest work-related challenge or learning experience for acupuncturists?

Biomedicine Communication, Conventional Medicine Literacy, and Practicing Research Literacy
Annie: “I think when it comes to work-related challenges, I think that our education [programs] as a whole need to do a better job at the literacy of speaking with elite oncologists, amazing world-class surgeons, nursing staff, and then, of course, patients.”

Annie recommends you learn and practice research literacy, study your hospital-based specialty whether it is oncology or OB/GYN. When you do this, you are better prepared to be “at the table [and] present our profession in the very best way possible”. The key factor in good communication with someone is language. Integrate both the practices and languages of TCM and Western medicine to “create a synthesized dialog that medical professionals can understand.” 

Annie: “Many of the ancient tools we were given are amazing. But [you need to] bring those to the table and translate [their usefulness] in a way that makes sense for the medical professions at large and ultimately [how these tools] benefit the patient [by giving] them the very best results in their care.”

minute 18:00
Dr. Annie Budhathoki’s Advice for Students and Professors of Acupuncture Education Programs
The educators at acupuncture programs could do better at informing students about research literacy and how it relates to growing the acupuncture practice field. The language of research is essential to know and hone for communication with your hospital practice team, your physician advocates/physician champions, and your hospital administrators. Dr. Budhathoki’s doctorate degree, she says, helped her build and grow research in the field.

Take time, on a regular basis, to read the research in your field and related fields and discuss it with your colleagues.
Megan: This skill, research literacy, is one of the “5 ingredients” noted as essential in the HH Project resource booklet, Getting Your Foot in the Door of Hospital-Based Practice: First Steps.

Advice for the Student: Know Your Dream; Allow Your Dream to Grow & Expand
Annie: “Allow [your] dream to be as big as possible.  Thread every piece of [new] information you have into that dream as you learn.  So, as you attain that dream and those pieces come together, your dream then expands. And then, once you get that dream job, you [then] see all the professors, all of the people… that guided you and mentored you.  And, like in my case now I am guiding and mentoring.  And so, the dream expands.”

Dr. Budhathoki’s advice for the New Hospital Practitioner
Hone your patient care skills. “Sharpen your diamond”, Dr. Budhathoki says. “Become a masterful practitioner” in your facility, for your specialty, for your patients. Ways to hone your skills may include: completing a doctoral degree, practicing your research literacy skills, and reading acupuncture books written by physicians to better understand their perspective.

Patient Care First 
minute 19:50
On Gloving During Clinical Care: “Always Wear Gloves”
Dr. Budhathoki wants all her hospital-based practice colleagues, especially those working with immune-compromised patients to think about where the microbes are. Keep infectious disease at the forefront of your mind. Hand washing is extra important with immune-compromised patients.

Annie: Keep the patient in the forefront of your mind. Think about what is best for them and the risks involved. Align the safety of the patient with meeting their needs for symptom/condition. Keep the patient is as safe as possible. Always wear gloves. Hospital gloves are very thin and there are some good tricks to getting them to fit you well. Once you get used to them, it will not interfere with your palpation skills.
I never want to bring what I have from my life into a patient’s internal environment. So, as a protection for myself and as a protection for the patient, gloving is my number one [priority in my hospital practice environment]. Get to know your infectious disease nurse.  Get to know your infectious disease team.  [Contemplate] where things live and how they live on you and others so you are not putting a patient at risk any time, ever, including yourself.

Collaborate & Connect with your Champion 
minute 21:20
Dr. Budhathoki believes the collaborative connection to colleagues in the workplace are important.
Annie:  “So, who do you know who really loves acupuncture in your hospital? Who can become your physician champion?  And, as you find a champion, you know, what is their dream for your dream?”
Allow them [your physician champion] to help you grow and [expand your work/your program]. 
Find your physician champion. This is your advocate to help you grow and connect with others.
Ask your hospital champion what you can do for them. Don’t email your champion too frequently.
Be concise, courteous and respectful of their time. For example, when communicating with them, use three bullet points, no more. They are very busy and get hundreds of emails a day.

Luckily at Huntsman, we have had a number of physician champions through the years that have… really allowed acupuncture to become a very integral part of their oncology practice or surgical practice.

Megan’s note on “physician champion”:
Sometimes we talk about them as our “change agents” or our “advocates” or “hospital sponsors”. There are different terms for this. In the Project, I call them our “hospital sponsors” because sometimes they are not a physician, sometimes they are a nurse practitioner. Basically, a sponsor or champion is someone very established in the system who wants to advocate for you. This is a very important connection. More on this subject here.

Metrics and Integrative Oncology
How do you define success for an integrative health program within a mainstream oncology/cancer care clinic and/or wellness program?
Look at programs that have acupuncturists integrated as part of the treatment team. It is important to measure patient results, such as patient outcome measures and patient satisfaction. You should have research projects in place.

What are meaningful metrics for a patient-centered oncology program?
The website has an extensive set of oncology issue-specific questionnaires. It includes the following types of questions: pediatric oncology-specific, general adult functional assessments, metrics specific to the type of cancer, metrics specific to cancer therapy, specific to symptoms, specific to treatments, for patients receiving enteral nutrition and feeding, for non-cancer specific measures like dyspnea in chronic illness and palliative care.

Dr. Annie Budhathoki’s Recommended Reading for the Prospective or Current Hospital-Based Practitioner interested in Oncology and Wellness Center Work
minute 27:00
Annie likes reading material that helps her better understand other perspectives, such as the patient’s perspective and the oncologist’s perspective.

Annie: “I love to read books by physicians and patients about my specialty on cancer and oncology as a lay book or as an easy reading. I like to go outside of our box and get into the physicians’ minds. I really love reading books that are written by physicians about acupuncture and oriental medicine or integrative medicine.”  

Kitchen Table Wisdom: Stories that Heal

Book that Annie recommends to everyone reading this article or watching the interview is Kitchen Table Wisdom: Stories that Heal by Rachel Naomi Remen, MD. This is a gathering of short stories the author compiled as she learned to practice compassion in her oncology practice.

Annie: “These types of books inspire me every day to become a better provider. [They help me keep a patient-centered] focus. And they help me see the physician's perspective and the conventional medical perspective. [I like] reading material that helps me put [myself] in the shoes of a physician [or the] shoes of the whole team. And, [books that put me] into the shoes of [my] patients, of course.”

Megan: I love that idea… for perspective, to read what physicians write about what we (acupuncturists) do so to better understand their perspective. And so, improve our communication with them.


Closing Notes
What else do you want the hospital-based acupuncturist community to know about integrative oncology and acupuncture?
Annie: Please wear gloves and work alongside with your infectious disease nurse to develop patient safety protocols in your hospital.
I really love integrative medicine and acupuncture. I am excited to see the research move forward. We are right on the cutting edge of integrative medicine. It is a powerful place.

Want to learn more?

Video editing acknowledgments
Thank you to Albert Stern, MSAOM, for editing this video. 
You can review his Chinese Herbal Medicine formulas at his TCM Picture Book YouTube channel 

Definitions of terms used in this article
PRN = “pro re nata” or as the situation arises aka “as needed”. 

Related blog posts
Other Program Interviews
Oncology and Acupuncture 
Research Literacy and Hospital-based Practice, some Resources
Recommended Reading Lists
Dr. Budhathoki recommended this book in her interview: Kitchen Table Wisdom: Stories that Heal by Rachel Naomi Remen, MD.

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More Reading & Listening Lists from the HH Project Community
  
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