A source of information for Hospital-practice Acupuncturists and their Hospital Sponsors. This blog is part of the Hospital Handbook project which also includes social network sites to start or continue topic discussion.
Goals: to share collective wisdom of hospital practice
to create community
to encourage each other
to improve our knowledge and practice standards together
The submission form is open until Nov. 15th. Send in ideas and program information via the conference form to be a presenter or panelist at the Jan. 2023 virtual conference. More information about the event is on the HHP event page here.
The Hospital Handbook Project for Acupuncturists and Their Hospital Sponsors is a program of Free Range Health®, a 501(c)(3) public charity. All or part of your donation may be tax-deductible as a charitable contribution. Please consult with your tax advisor. Federal Tax ID #45-4395933
keywords: telehealth, hospital-based acupuncture programs, remote work options for clinicians, policy and procedures, hospital-based acupuncture & telehealth programs, telehealth & Chinese Herbal Medicine (CHM), VA acupuncture telehealth program, inpatient telehealth acupuncture, new program creation, wisdom-sharing, billing & reimbursement, coding for hospital-based acupuncture work, hospital-based acupuncture program manager, hospital-based acupuncturist, hospital-based integrative health programs, telehealth programs and policy for hospital-based integrative health providers, pandemic prep & response for integrative health care providers
Telehealth for oncology patients receiving treatment at
the infusion center(s)
Minute 31 -32
John discusses how the acupuncture team collaborated on
the development of a training/competency program to deliver “TCM Acupuncturist
Directed Therapeutic Strategies”.
Minute 32 -33
Setting up reimbursement for telehealth services by LAcs.
Coding, billing, reimbursement agreement with third party
payors (3PP)
Getting LAcs the access to tech for virtual visits and the
system’s EHR compatibility
keywords and phrases: telehealth, patient-centered care, hospital-based integrative health programs, hospital-based acupuncture programs, teaching self-care, delivering patient care virtually to support patient-led health goals, virtual one-on-one patient care, virtual group patient care classes, supporting patient lifestyle change for better health through the medium of telehealth, benefits of telehealth for providers and for patients in general and during a respiratory virus-based pandemic, upcoming online telehealth roundtable event on hospital-based acupuncture programs
The Hospital Practice Handbook Project's Telehealth Roundtable Pre-Event, Part 1: Why Telehealth? and What Could a Patient-Centered, Integrative Health Telehealth Program Look Like?
The pdf of this presentation will be available in the "recordings access" portion of the Roundtable ticket (Ticket Plus or Recordings Only ticket options).
Meet the community request to publicly present examples of telehealth programs in hospital-based acupuncture practice
minute 8
Defining "Telehealth"
with a citation from a peer-reviewed paper published in May 2020 by a Duke University team
Jedrek Wosik, Marat Fudim, Blake Cameron, Ziad F Gellad, Alex Cho, Donna Phinney, Simon Curtis, Matthew Roman, Eric G Poon, Jeffrey Ferranti, Jason N Katz, James Tcheng, Telehealth transformation: COVID-19 and the rise of virtual care, Journal of the American Medical Informatics Association, https://doi.org/10.1093/jamia/ocaa067
minute 9
Telehealth vs. Direct Patient Care
False comparison
Clinical vs. No Clinical care is the true comparison
Leveraging technology
example: the active duty military family communication
minute 11 - 18 The Telehealth Model for Integrative Health
keywords: telehealth, pandemic prep & response, virtual health care, hospital-based acupuncture programs, coding and reimbursement for telehealth services for integrative health practitioners, acupuncture employee, acupuncture program manager, program examples, online event
Join our experienced panel of hospital-based acupuncture program leads and managers to discuss setting up a telehealth program in medium to large healthcare systems and pivoting the work during the pandemic as part of phased re-opening/closing plans.
Telehealth Programs in Hospital-based Acupuncture Practice: Pivoting in the Pandemic
Lessons Learned, Benefits (patients, providers, system), Issues, Examples of Innovation, and Discussion
Why this online event?
The Hospital Practice Handbook Project has been hosting
community discussion space online and in live zoom sessions at least weekly since
mid-March for the hospital-based community to provide space for discussion,
problem-solving, and sharing examples of innovation as we all respond to the
pandemic in our various programs and through different stages of closing and
re-opening.
Out of these sessions came a consistent need to do even
more, particularly to host our own conference on telehealth.
Why a telehealth event specific to hospital-based
acupuncture programs?
Telehealth capability is critical for all clinicians in the
phased clinic opening/closing as communities respond to the pandemic. Some
organizations had a telehealth program in place before the pandemic, but many
stood theirs up during the pandemic as a way to support and protect both provider
personnel and patients during a respiratory-based pandemic. Some are still in
the process of standing theirs up and looking to the community for examples
that match their system.
However, not all systems have been supportive or
understanding of how acupuncturists can work via telehealth (vs. in-person),
citing “lack of access to current examples”.
So, here we are, presenting current examples of telehealth
programs in hospital-based acupuncture practice. And, having a professional Socratic
discussion on the related topics.
I hope you are able to attend or if you are otherwise
engaged that day, consider supporting via the “recordings only” ticket and
submitting your questions to the panelists in your ticket form.
All ticket revenue goes directly toward the outgoing costs of
this event (platform hosting, data, recordings, video editing, etc.). My time
and work are 100% volunteer.
For more information on confirmed panelists and updates
Go to our Facebook Event page and choose “interested” or “going” to see social media updates on this event.
Event Agenda
Introduction
Panelists each give short summaries of their programs
Socratic discussion of the topic by panelists
Some Qs from attendees posed to the panel for more discussion
Panelists include (confirmed to date)
Paul Magee, lead acupuncturist, Penny George Institute of Health and Healing, Allina Health, Minnesota
Christine Kaiser, acupuncture program manager and quality assurance, University Hospitals Connor Integrative Health Network, Cleveland, Ohio
John Burns, acupuncture program manager, Advocate Aurora of Wisconsin and Illinois
Juli Olson, National Lead, Acupuncture, Integrative Health Coordinating Center, Veterans Health Administration
Mori West, C.P.C. of AcuClaims, coding & billing expert
Nancy Gahles, Integrative Health Policy Consortium, IHPC
Please buy a ticket and share this event with anyone who may benefit from it or enjoy attending and supporting. Thank you.
More resources on telehealth
University of WA Survey of Acupuncturists during the COVID-19 Pandemic
For those of you practicing as acupuncturists, check out this IRB-approved survey from a colleague who is doing this research through the University of Washington. Looks like she is collecting data on how the pandemic is affecting practice, from direct clinical care to pivots in online resources including the use of telehealth: https://redcap.iths.org/surveys/?s=7FTTYN73X9&
suspension date: the survey closes June 8th, 2020
More info:
The survey is intended for ALL licensed acupuncturists. You don't need to have a telehealth service in place to respond to the survey. One of the aims of this survey is to set the stage for larger survey studies of profession-wide effects similar to the benchmark studies in other healthcare professions.
The estimated time to complete the survey is 5 minutes.
Principal Investigator: Tamsin Lee, DAOM
New Research Paper on Relevance of Telehealth Programs During Pandemic and Beyond, from a Duke University Team
At a time when I hear disagreement in the definition of "telehealth", I offer this very useful definition they published, which dispels all previous confusing terminology I have heard in the medical field the last year or so:
"The term 'telehealth' refers to the entire spectrum of activities used to deliver care at a distance--without direct physical contact with the patient. Telehealth encompasses both provider-to-patient and provider-to-provider communications and can take place synchronously (telephone and video), asynchronously (patient portal messages, e-consults), and through virtual agents (chatbots) and wearable devices."
Jedrek Wosik, Marat Fudim, Blake Cameron, Ziad F Gellad, Alex Cho, Donna Phinney, Simon Curtis, Matthew Roman, Eric G Poon, Jeffrey Ferranti, Jason N Katz, James Tcheng, Telehealth transformation: COVID-19 and the rise of virtual care, Journal of the American Medical Informatics Association, https://doi.org/10.1093/jamia/ocaa067
More Community Resources on Pandemic Prep & Response
keywords and topics: community discussions, COVID-19 pandemic, integrative health programs, acupuncturists in hospital-based practice, telehealth in hospital-based acupuncture programs, what does tiered re-opening look like for outpatient integrative health programs?
www.thehospitalhandbook.com
The HHP-hosted Community Discussions on Pandemic Prep
& Response, a review of the work & resources so far
This video is a review of my past 3 months of work supporting
the hospital-based acupuncture community with community discussion space to
share ideas, concerns, and issues on the pandemic prep & response.
Included in this video:
·How you can support this community-building work
·How to access the resource content created
·How you can join in future discussions
·Review of the work so far
·Short review of resources for the two currently
most common topics
otelehealth
and
owhat
does tiered re-opening look like?
·Announcing the future telehealth roundtable
panel:
ohow
to participate, submit questions, and space for sponsorships
I define this as working at a facility or organization
that is accredited by or eligible for accreditation by The Joint Commission.
This includes FQHCs, some county clinics and hospitals, and hospice.
The Hospital Practice Handbook Project has multiple
platforms (website, blog, and social media page & closed discussion groups)
to connect hospital practice East Asian Medicine Practitioners (Acupuncturists)
with each other (living resources) and to published resources. Learn more about
this community resource project at http://www.thehospitalhandbook.com/
How to participate in the virtual community discussions
First, you must be a hospital-based acupuncturist or a program manager of hospital-based acupuncturists.
see definition above for "what is "hospital-based practice"
Then, contact me via the website about your interest, where you work, and how you heard about this work.
Frequently Asked Questions (FAQs)
This work sounds valuable, how can I support it? I am not a hospital-based acupuncturist.
I am interested in this content as a clinician. However, I am not a hospital-based acupuncturist. How can I support this work and get access to the content?
I am a hospital-based acupuncturist or program manager of hospital-based acupuncturists. I am not able to attend all the sessions due to my schedule. How may I access the content?
keywords and phrases: hospital-based acupuncturists, community surveys, wisdom-share, quality assurance, federally qualified health centers (FQHCs), preparing for a Joint Commission visit, resources for learning more about The Joint Commission
www.thehospitalhandbook.com
Community Survey this Season:
Preparing for a Joint Commission Visit
For all acupuncturists working at a Joint Commission-accredited facility (or facility eligible for TJC accreditation) and their hospital sponsors (admin)
TJC = The Joint Commission, a non-profit accrediting body for healthcare facilities that focuses on safety and quality assurance measures.
Please share the survey link with colleagues who can add their wisdom.
Suspense Date:OPEN
Since we go through several rounds of this every year, I decided it is time I write something on this subject for the community. As of Jan 2020, the plan is to keep this survey open and compile responses every 6 months or as time & opportunity allow.
Goal: Learn about the community's current questions and concerns about preparing for a Joint Commission visit. Share your "lessons learned" for a Joint Commission visit. Share any standard operating procedures (SOPs) or other advice that was helpful to you in preparing for a Joint Commission visit. Share any other advice or questions you have on this subject. Continue the discussion in the community on this topic.
How will this info be used?
Continue the discussion in the community about the topic
When enough information gathered, will create a summary document(s) available to the discussion community and a public blog post summary via the blog
Follow up interview potential about specific programs for those interested in participating, part of the "issues in hospital practice" community webinar/interview series. For more about this special Project series, go here.
I will have the survey open through the holidays with a suspense date of 1.1.2020. I will compile responses received up to that time period. However, I can keep the survey open or re-open in the future and then compile notes received about every 6 months for the community. *Waiting to hear in this first round of information what the community would like as a resource.*
In the U.S., every hospital-based acupuncturist will come across The Joint Commission preparation and visit. And so will every acupuncturist who works in a Joint Commission accredited facility, including FQHC community health clinics. In an ideal situation, you had an awesome program manager/hospital admin who set up the whole program, from position description to credentialing to SOPs, to fly with sailing colors of quality assurance through the TJC process. And, that person has kept everyone up to par on all the quality assurance measures to stay compliant. However, that is an ideal situation. Many acupuncturists are new employees and might be encountering TJC prep rounds for the first time. This is an opportunity to connect with your community to wisdom-share with those who have set up programs, those in the process of setting up programs, and those who love the Metal Element of quality assurance. Because we need our Metal colleagues and their talents to round out all of us. When it comes to TJC visits, they shine. :)
The Hospital Handbook Project is about connecting people to each other and sharing wisdom. This is an important topic for us to start a more structured discussion on. I am looking forward to your feedback.
However, the Project is not a substitute for finding mentors in your own facility. The Project can connectyou virtually with others dealing with the same or very similar issues and their solutions. For more about how much we value mentor-relationship building, please see the First Steps resources, available on the website.
Workbook Companion to First Steps--highly recommend this. It walks you through how to implement the advice given in the booklet. All proceeds from sales on the website go directly toward off-setting basic operating costs of running the HH Project.
So, without further ado! Would you fill out this survey to share your questions or wisdom?
Thank you. 🏥🦋🙂☕️
If you are a student or practitioner in the field and are interested in connecting to mentors or programs,
Then, if the options in the directory don't fit your needs, you can contact me via the website with your query.
For free and low-cost resources already available for prospective hospital-based practitioners, go to the First Steps resources at our website, stay connected to this blog, and sign up for the email list.
All blog posts are also available as pdfs for about the cost of taking me for coffee ☕. Just send me a message via the website contact page with which blog post(s) you would like in pdf form.
Did you find this information useful or interesting?
Subscribe to our email list for the latest updates and follow us
for "Leadership and Workplace Mondays" on the public Facebook Page.
You can support this community-wisdom-sharing work by buying me a coffee or sponsoring a newsletter via our website. Thank you.
If you are interested in a pdf copy of an article/post on this blog, send me a message via the website with which post you are interested in.
A pdf copy is available for about the cost of a cup of coffee. ☕ All proceeds from the website go directly toward helping offset the basic operating costs of The Hospital Handbook Project. Thank you.
keywords: hospital-based practice, hospital-based acupuncture practice, employment in a hospital or other medium to large healthcare organization, employee, new employee, hospital practice 0-5 years, lead acupuncturist, program lead
Are you a new hospital employee with a background and degree in integrative health as an acupuncturist/east Asian medicine practitioner?
It's a big world and getting connected to other hospital-based practitioners in your field is essential to help you avoid repeating their mistakes, avoid re-inventing the wheel, and having that connection to the community to help you grow in your professional practice.
Have you already read and downloaded our beginner hospital practice resource, the First Steps resources?
Who is the New Hospital Employee resource for?
TheNew Hospital Employee resourceis for acupuncturists just getting hired into hospital practice and employees within their first 5 years at a hospital or related organized healthcare system. It is also recommended as a background resource for any acupuncturists in a leadership position (lead acupuncturist, program lead, or department head) at a hospital or healthcare system.
This resource is a work in progress and I am re-organizing the content in fall and winter 2019. To be notified when the consolidated resource is published, sign up on this form for the email newsletter.
What you can do while you are waiting for the publication
Many of the resources are already available on the blog, website, and community. They are just not consolidated in one location yet.
So, to access the content you may need now:
At the blog, use the search feature to find blog posts related to issues as a new employee, including these terms and tags: credentialing, teamwork, leadership, employee, research literacy, and the "leadership and workplace Monday" series.
In the meantime, keep an eye on the blog, website, and newsletters for posts and articles tagged with "teamwork", "leadership", "employee", "research literacy", and the "leadership and workplace Monday" series.
Welcome to the Hospital Practice Handbook Project community! Megan Kingsley Gale, MSAOM Founder and Facilitator, The Hospital-based Practice Handbook Project for Acupuncturists and Their Hospital Sponsors (Admin)
Did you find this information useful or interesting? You can request a pdf copy of this blogpost via the website for the cost of a cup of coffee. All proceeds go toward basic operating costs to keep this HH Project work going. Thank you.
