Thursday, June 11, 2020

Pre-Event resource: Why Telehealth? What Could a Patient-Centered, Integrative Health Telehealth Program Look Like? (Video + summary notes)

keywords and phrases: telehealth, patient-centered care, hospital-based integrative health programs, hospital-based acupuncture programs, teaching self-care, delivering patient care virtually to support patient-led health goals, virtual one-on-one patient care, virtual group patient care classes, supporting patient lifestyle change for better health through the medium of telehealth, benefits of telehealth for providers and for patients in general and during a respiratory virus-based pandemic, upcoming online telehealth roundtable event on hospital-based acupuncture programs

The Hospital Practice Handbook Project's Telehealth Roundtable Pre-Event, Part 1: Why Telehealth? and What Could a Patient-Centered, Integrative Health Telehealth Program Look Like?

Reserve your Event Ticket

Telehealth & Acupuncturists in Hospital-based Practice
Preparing for the HHP-hosted Telehealth Roundtable Event
Part 1: What & Why
video recorded and published June 8th, 2020
presenter: Megan Kingsley Gale, MSAOM, founder of the Hospital Practice Handbook Project

Topics covered in this video
  • Why is telehealth important as part of phased re-opening?
  • What is the potential for telehealth in the integrative health paradigm of patient-centered care?
  • Short examples to explain this idea
  • How to buy a ticket and access the event scheduled for June 20th, 2020
  • The pdf of this presentation will be available in the "recordings access" portion of the Roundtable ticket (Ticket Plus or Recordings Only ticket options).
Learn more about the Hospital Practice Handbook Project's Vision and Mission here.

video link:

Summary notes with time stamps

minutes 0 - 2

minute 2:13 - 6
  • Why Telehealth?
    • generally
    • during the pandemic
    • benefits for provider personnel
    • benefits for patient

minute 6
  • Why a telehealth online event?
    • Meet the community request to publicly present examples of telehealth programs in hospital-based acupuncture practice
minute 8
  • Defining "Telehealth"
  • with a citation from a peer-reviewed paper published in May 2020 by a Duke University team
    • Jedrek Wosik, Marat Fudim, Blake Cameron, Ziad F Gellad, Alex Cho, Donna Phinney, Simon Curtis, Matthew Roman, Eric G Poon, Jeffrey Ferranti, Jason N Katz, James Tcheng, Telehealth transformation: COVID-19 and the rise of virtual care, Journal of the American Medical Informatics Association 
minute 9

  • Telehealth vs. Direct Patient Care
    • False comparison
  • Clinical vs. No Clinical care is the true comparison
  • Leveraging technology
  • example: the active duty military family communication

minute 11 - 18
The Telehealth Model for Integrative Health
Go to video
  • Telehealth potential for integrative health practitioners
  • One-on-one telehealth options
    • individualized sessions
    • with self-care: acupressure, tuna, movement (tai chi, qi gong), etc
    • prescribe TCM dietary therapy.  examples are given
    • prescribe CHM
  • Group telehealth
    • webinars/group classes
    • examples
Go to presentation video
minute 14:50 - 17:50

  • Set patient-centered goals
  • Create a treatment plan with steps to help the patient meet their defined health goals
  • Use metrics--this is a basic aspect of professional practice
  • Examples

minute 18

  • Questions for the Telehealth Panel?
minute 18:21

Related blog posts

Related newsletter 

More videos

Monday, June 8, 2020

Phased Opening/Closure and Remote Work Options, including Telehealth, the Summer 2020 HHP Community Survey

keywords: community survey, pandemic prep & response, telehealth, acupuncture programs, hospital-based acupuncture, FQHCs, county clinics, community health centers, phased re-opening and closing, tiered re-opening and closing, remote work options, community resource

Community Survey Summer 2020

Access the survey here

As you know, I have been hosting community discussion zoom sessions since mid-March to help the hospital-based acupuncture community discuss and share ideas on the pandemic prep & response. And, all the share-able content generated from those sessions so far is (and continues to be) uploaded to the online resource module here.

Three weeks ago a colleague recommended creating a survey to capture all the information on all the changes in a format that can:

  1. Be edited by the data entrant [because things change!]
  2. Create some summaries
  3. Be a quick source of share-able community information

I finished edits on it last week and it is up and running! It is available for acupuncturists and program managers who work with acupuncturists to input their information.

Assessment & Recommendation
This could be a useful resource for the community during this time of great change if enough of us complete it.
Please complete the survey to the best of your knowledge for your program and share this link with other hospital-based practice colleagues.

Who can take the survey?
Anyone who works in an organization or facility that is accredited by or eligible for accreditation by The Joint Commission.

What is "hospital-based"?
For purposes of this survey, I define "hospital-based" as any organization or workplace that is accredited by or eligible for accreditation by The Joint Commission. This definition includes FQHCs, county clinics, community health centers, and other federal health care spaces.

The survey is available here

Wednesday, June 3, 2020

Telehealth Roundtable for Hospital-based Acupuncture Programs--the Event

keywords: telehealth, pandemic prep & response, virtual health care, hospital-based acupuncture programs, coding and reimbursement for telehealth services for integrative health practitioners, acupuncture employee, acupuncture program manager, program examples, online event

You need a ticket to attend--looking for a ticket?

Join our experienced panel of hospital-based acupuncture program leads and managers to discuss setting up a telehealth program in medium to large healthcare systems and pivoting the work during the pandemic as part of phased re-opening/closing plans 

Get your ticket to the “Telehealth Roundtable on Hospital-Based Acupuncture Programs”, an online conference scheduled for Saturday, June 20th, 2020, starting at 0900 Central.

Theme for this Event
Telehealth Programs in Hospital-based Acupuncture Practice: Pivoting in the Pandemic
Lessons Learned, Benefits (patients, providers, system), Issues, Examples of Innovation, and Discussion

Why this online event?
The Hospital Practice Handbook Project has been hosting community discussion space online and in live zoom sessions at least weekly since mid-March for the hospital-based community to provide space for discussion, problem-solving, and sharing examples of innovation as we all respond to the pandemic in our various programs and through different stages of closing and re-opening.
The content approved to share with the community from those discussions are located in this online resource module.
Out of these sessions came a consistent need to do even more, particularly to host our own conference on telehealth.

Why a telehealth event specific to hospital-based acupuncture programs?
Telehealth capability is critical for all clinicians in the phased clinic opening/closing as communities respond to the pandemic. Some organizations had a telehealth program in place before the pandemic, but many stood theirs up during the pandemic as a way to support and protect both provider personnel and patients during a respiratory-based pandemic. Some are still in the process of standing theirs up and looking to the community for examples that match their system.
However, not all systems have been supportive or understanding of how acupuncturists can work via telehealth (vs. in-person), citing “lack of access to current examples”.
So, here we are, presenting current examples of telehealth programs in hospital-based acupuncture practice. And, having a professional Socratic discussion on the related topics.

You can't attend without a ticket.
Choose the type of event ticket that fits you here

How to engage in or support this event
Buy a ticket and share these links. 😊
Per community request, there are 3 ticket options:
  1. Basic Ticket—access to the live event
  2. Ticket Plus—basic ticket plus access to the online resource with all the recordings and other content created for this event
  3. Recordings only—just access to the online resource with the recordings. No access to live event.

I hope you are able to attend or if you are otherwise engaged that day, consider supporting via the “recordings only” ticket and submitting your questions to the panelists in your ticket form.

All ticket revenue goes directly toward the outgoing costs of this event (platform hosting, data, recordings, video editing, etc.). My time and work are 100% volunteer.

For more information on confirmed panelists and updates
Go to our Facebook Event page and choose “interested” or “going” to see social media updates on this event.

Event Agenda
Panelists each give short summaries of their programs
Socratic discussion of the topic by panelists
Some Qs from attendees posed to the panel for more discussion

Panelists include (confirmed to date)
  • Paul Magee, lead acupuncturist, Penny George Institute of Health and Healing, Allina Health, Minnesota
  • Christine Kaiser, acupuncture program manager and quality assurance, University Hospitals Connor Integrative Health Network, Cleveland, Ohio
  • John Burns, acupuncture program manager, Advocate Aurora of Wisconsin and Illinois
  • Juli Olson, National Lead, Acupuncture, Integrative Health Coordinating Center, Veterans Health Administration
  • Galina Roofener, acupuncturist, Cleveland Clinic, Cleveland, Ohio
  • Mori West, C.P.C. of AcuClaims, coding & billing expert
  • Nancy Gahles, Integrative Health Policy Consortium, IHPC

Please buy a ticket and share this event with anyone who may benefit from it or enjoy attending and supporting. Thank you.

More resources on telehealth

University of WA Survey of Acupuncturists during the COVID-19 Pandemic
  • For those of you practicing as acupuncturists, check out this IRB-approved survey from a colleague who is doing this research through the University of Washington. Looks like she is collecting data on how the pandemic is affecting practice, from direct clinical care to pivots in online resources including the use of telehealth: 
    • suspension date: the survey closes June 8th, 2020
  • More info: 
    • The survey is intended for ALL licensed acupuncturists. You don't need to have a telehealth service in place to respond to the survey. One of the aims of this survey is to set the stage for larger survey studies of profession-wide effects similar to the benchmark studies in other healthcare professions. 
    • The estimated time to complete the survey is 5 minutes.
    • Principal Investigator: Tamsin Lee, DAOM
New Research Paper on Relevance of Telehealth Programs During Pandemic and Beyond, from a Duke University Team
  • At a time when I hear disagreement in the definition of "telehealth", I offer this very useful definition they published, which dispels all previous confusing terminology I have heard in the medical field the last year or so:
"The term 'telehealth' refers to the entire spectrum of activities used to deliver care at a distance--without direct physical contact with the patient. Telehealth encompasses both provider-to-patient and provider-to-provider communications and can take place synchronously (telephone and video), asynchronously (patient portal messages, e-consults), and through virtual agents (chatbots) and wearable devices."
  • The article was published May 17th, 2020, by a team from Duke University, "Telehealth transformation: COVID-19 and the rise of virtual care" in the Journal of the American Medical Informatics Association
    • citation
      • Jedrek Wosik, Marat Fudim, Blake Cameron, Ziad F Gellad, Alex Cho, Donna Phinney, Simon Curtis, Matthew Roman, Eric G Poon, Jeffrey Ferranti, Jason N Katz, James Tcheng, Telehealth transformation: COVID-19 and the rise of virtual care, Journal of the American Medical Informatics Association, 

More Community Resources on Pandemic Prep & Response
You can support this community-wisdom-sharing work by buying me a coffee
or other support option via our website.
Thank you.

Monday, May 18, 2020

A Review of the Hospital Practice Handbook Project's Community Discussions on Pandemic Prep & Response

keywords and topics: community discussions, COVID-19 pandemic, integrative health programs, acupuncturists in hospital-based practice, telehealth in hospital-based acupuncture programs, what does tiered re-opening look like for outpatient integrative health programs?

The HHP-hosted Community Discussions on Pandemic Prep & Response, a review of the work & resources so far

This video is a review of my past 3 months of work supporting the hospital-based acupuncture community with community discussion space to share ideas, concerns, and issues on the pandemic prep & response.

Included in this video:
·        How you can support this community-building work 
·        How to access the resource content created
·        How you can join in future discussions
·        Review of the work so far
·        Short review of resources for the two currently most common topics
o   telehealth and
o   what does tiered re-opening look like?
·        Announcing the future telehealth roundtable panel:
o   how to participate, submit questions, and space for sponsorships

What is "hospital-based practice"?
I define this as working at a facility or organization that is accredited by or eligible for accreditation by The Joint Commission. This includes FQHCs, some county clinics and hospitals, and hospice.

The Hospital Practice Handbook Project has multiple platforms (website, blog, and social media page & closed discussion groups) to connect hospital practice East Asian Medicine Practitioners (Acupuncturists) with each other (living resources) and to published resources. Learn more about this community resource project at

How to participate in the virtual community discussions
  1. First, you must be a hospital-based acupuncturist or a program manager of hospital-based acupuncturists.
    • see definition above for "what is "hospital-based practice"
  2. Then, contact me via the website about your interest, where you work, and how you heard about this work.

Frequently Asked Questions (FAQs)

  • This work sounds valuable, how can I support it? I am not a hospital-based acupuncturist.
  • I am interested in this content as a clinician. However, I am not a hospital-based acupuncturist. How can I support this work and get access to the content?
  • I am a philanthropist or I work with a philanthropic organization or school. I am interested in this work. How may I learn more about it? 
  • I am a hospital-based acupuncturist or program manager of hospital-based acupuncturists. I am not able to attend all the sessions due to my schedule. How may I access the content?

More resources

Wednesday, March 11, 2020

Winter's Research Roundup

keywords:  research literacy, metrics, research writing resources, and more resources shared since last "research roundup" blog article

Review of the "Research and Metrics Thursdays" theme from the public Facebook Page and newsletter

At the Hospital Practice Handbook Project, we encourage practitioners to cultivate mentor-relationships and practice research literacy.

SAR 2019 Conference Notes, Published Articles, and Highlights
For a compilation of the community's notes on SAR and the articles (or their citations) written about the SAR 2019 conference since June 2019, go to our Conference Notes module.

Interested in Measuring Your Work?
New Acupuncture Research shares since last blog article

Massage Therapy Evidence Map 

Research Literacy Basics: Practical Applications for the Hospital-based Practitioner
The following citations were added to the blog article, "Research Literacy Notes for the Hospital-based Practitioner".

Research Thursdays: Oncology article
The following was updated in the "Research Thursdays: Oncology" blog resource article.
  • Journal of the American Society of Acupuncturists (JASA), formerly Meridians: JAOMfall 2019 issue articles on oncology
    • Clinical Pearls section query is "How Do You Treat Chemotherapy-Induced Peripheral Neuropathy in Your Clinic?" p. 30 - 36
    • "Exceptional Results in Traditional Chinese Medicine and Oncology: A Focus Dryness and Heat Part One, Radiation: External Dryness" by Dr. Yair Maimon, p. 36
    • The 2019 Society for Integrative Oncology conference report by Dr. Jason Bussell, p. 40

New or Updated Resources on Research from NCCIH
  • Pragmatic Clinical Trials resource.
    • For those of you interested in clinical research in real-world settings, see NCCIH's online resource, "Rethinking Clinical Trials, A Living Textbook of Pragmatic Clinical Trials". This resource is published by the NIH Health Care Systems Research Collaboratory. It contains information about the design, conduct, and dissemination of pragmatic clinical research. And it has examples from the Collaboratory's demonstration projects.
  • NCCIH on the NIH HEAL initiatives to stem the opioid crisis with non-drug pain management approaches

"Join NCCIH and our director, Dr. Helene Langevin, as we launch NCCIH’s strategic planning process for the next 5-year plan (2021–2026). We will kick off this year-long process with a webinar for the complementary and integrative health community on the topic of 'Whole Person Health.' Dr. Langevin will share her thoughts on this topic, which considers the whole person and the relationships among numerous factors, including biologic, environmental, behavioral, mental, and social factors, in determining health. She will also focus on how this concept fits into and expands upon NCCIH’s current strategic plan and may serve as a way to inform our strategic planning and future research directions.
"Input gathered as a result of this event will feed into the NCCIH strategic planning process being led by Ms. Mary Beth Kester, Director of the NCCIH Office of Policy, Planning, and Evaluation.
"Dr. Langevin presented initial thoughts on this topic at the afternoon session of the September 20, 2019, NCCIH Advisory Council meeting." 

Podcasts's "Working Scientist" podcast

Reviewing Some Research Basics

Metrics: Clinician Employee Burnout & Employee Well-Being
Are you interested in measuring burnout or well-being?
Learn more about the NAM Clinician Well-Being Series at our concise blog post here

For more on the topic of research

Other monthly research summary blogposts
Research Review posts
Research Resource Websites & Journals

Did you find this information useful or interesting?
You can request a pdf copy of this blogpost via the website for the cost of a cup of coffee. All proceeds go toward basic operating costs to keep this HH Project work going. Thank you.

Subscribe to our email list for the latest updates and follow us
for "research and metrics Thursdays" on the public Facebook Page.

You can support this community-wisdom-sharing work by buying me a coffee or sponsoring a newsletter via our website.  Thank you.

Tuesday, March 3, 2020

Vision Statement

Our Vision for the HH Project
last revised 3.3.2020
In 2016 I created this wisdom-sharing resource, the Hospital-Based Practice Handbook Project for Acupuncturists and their Hospital Sponsors (Administrators). The Project supports this challenging new avenue of employment for acupuncturists. The Project enables hospital program managers to learn and share the latest evidence-based practices and research in the integrative medicine field and include the acupuncturists in each step.

The Project is a resource for licensed acupuncturistsMore acupuncturists are being hired in hospitals, FQHCs, hospice, county clinics, and other mid to large healthcare systems. The Project is designed to streamline these hiring procedures and promote the integration of acupuncturists into any hospital's biopsychosocial patient-centered care model. Specifically, the Project facilitates a clear understanding of how acupuncturists' procedures and approaches can complement ongoing patient care in each service line. This can reduce miscommunication about the hiring of licensed acupuncturists as well as illustrate the value of LAcs as health care professionals working as advanced practice clinicians.
The Project helps hospitals streamline the hiring of licensed acupuncturists by providing the hiring staff and credentialing team with published standards on hiring and credentialing of them. The Project connects users to resources that include basic program frameworks--from standard operating procedures (SOPs) to clinical outcome metrics.

The Project is a resource for program managers. Whether the goal is to address increased patient demand for integrative health services or to meet Joint Commission, CDC, and HHS/CMS recommendations for non-pharm options for pain management, this resource is an important asset for the champions and change-makers in the healthcare field. It provides documentation standards and templates as well as practical program standards and outcome metrics. 
The Project is a knowledge-sharing network designed to quickly and successfully implement a cross-section of programs, from new program setup to selection of relevant metrics that track cost savings and patient-centered outcomes. Whether it's program success in these patient-centered outcomes or improved access to non-pharm pain care, the Project provides versatile applications for all hospital programs. It also presents effective models for revenue generation as well as service reimbursement.
The Project supports individual program managers as well as their hospital by facilitating connections
between other managers who work with integrative health (IH) professionals or run IH programs. This is important because it helps in-house acupuncturists understand the pressures and standards the facility is working toward; for example, it's handy for developing (or improving) a clinic's outcome measures to align its metrics with the facility's larger mission and vision.
The Project connects standards of practice in documentation (coding, use of relevant research-validated metrics), compliance, billing, and reimbursement models, and research. It also connects the user to resources in health policy, thus directly affecting an acupuncturist's hospital-based practice.

A Resource for All.
The Project is designed for use by all healthcare professionals, not just licensed acupuncturists. It can help both program managers and LAcs streamline a set of new programs before they are implemented or assist with the move into new areas by connecting colleagues such that everyone can learn from each other's successes and failures.
The Project connects users to relevant published research and program frameworks (from feasibility studies to pragmatic trials.) This offers great potential for collaboration in multi-site research projects. The Project hosts discussions of relevant research in the field as well as vetted recommendations for continuing education resources, whether it's through courses or conferences. Included are both closed group resources for discussion and social support through connections to mentors and existing resources and the beta-testing of new resources.

Project resources include

Welcome to the Project!

Megan Kingsley Gale, MSAOM, Dipl OM (NCCAOM)
Founder & Facilitator of The Hospital Practice Handbook Project, a community resource project (volunteer)

Excerpts of this were published in a "Dear Editor" letter in the summer 2019 edition of The

Want to learn more about the Project? 
Start with our "why" at Why This Project?

Support This Work Today 

"Transformation doesn't just happen. It requires intentionality."

Saturday, January 11, 2020

2019 at the HH Project: Review and Accomplishments

keywords and topics: year-in-review, progress in goals and projects, review of current resources

"Start by doing what's necessary; then do what's possible..." Saint Francis of Assisi
Home and family
Review of the HH Project work in 2019
Goal setting & re-evaluating
    2018 goals that led to 2019 goal restructuring
    2019 goals
Resources that grew significantly in 2019
this also went out as an email newsletter 01.13.2020. Go here for the newsletter version.

Home and Family
First trip to collect sap from the maple trees
Now that we live in the Mid-South and my husband is on shore duty, I am taking the opportunity to travel with my kids to visit my family (just a two-day drive in the car each direction now) in Minnesota as much as we are able. As you may remember, we moved from the Pacific Northwest to western TN in the Mid-South of the U.S.A. in July 2018. One of my kids had a flare in a chronic health condition so we didn't travel until late March 2019, during spring break.

For our first "maple syrup March" we headed to the multi-generational family farm to assist (mostly watch and learn from) my uncle gather sap from the sugar bush (grove of maple trees). In summer we escaped the southern heat for a few weeks visiting family and then attended a family funeral.

Mayo Clinic books on Integrative Medicine
In fall we again were able to escape the autumn heat of the Mid-South during fall break where we squished in time with extended family in Rochester and the North Shore, including a wedding, and a quick visit with our integrative health colleagues at the Mayo Clinic. I received a copy of their latest (2017) Guide to Integrative Medicine: Conventional remedies meet alternative therapies to transform health by Brent A. Bauer, MD. I recently rediscovered one of the older copies that survived all the household moves (2007).

In early September my oldest was officially in remission (no more flare). Hooray! In late September my mom was hospitalized for anemia and later diagnosed with cancer. So this fall has been a rollercoaster of health issues with my family.

Review of the HH Project Work in 2019


May 2019 submission to The 2020 International Congress on Integrative Medicine and Health (ICIMH). At the encouragement of my hospital-based colleagues, I submitted a multi-day pre-conference idea for “Basics of Hospital-based Practice for Acupuncturists and their Hospital Admin.”

Late June 2019, I attended the 2019 Society of Acupuncture Research Conference in Burlington, Vermont
This conference experience was wonderful. I was able to cheer on my colleague, Lisa Taylor-Swanson, PhD, in presenting our work related to WA State Workers' Comp Pilot. I met up with many of my hospital-based practice colleagues and introduced more people to the Project community.
You can read more about the conference in the article I wrote for JASA and see notes, photos, citations of work from the conference, and how to join SAR in the Notes from the 2019 SAR Conference online module.
Gale, M. Report on the Society of Acupuncture Research International Conference. JASA: The Journal of the American Society of Acupuncturists: 2019 6(3): 32-34.
Screenshot. Go download the article!

July 2019—published two articles in the peer-reviewed journal, Journal of the American Society of Acupuncturists (JASA), formerly Meridians: Journal of Acupuncture and Oriental Medicine (JAOM)

"There are two objects of medical education: to heal the sick, and to advance the science...Medicine is both an art and a science, and both make appeal to the true physician." C.H. Mayo
October MN trip—visited the Mayo Clinic's integrative medicine team. See our Facebook Page for an album of photos from this trip, especially if you have never visited the Mayo Rochester complex. For more about the history and architecture of the Mayo Rochester health system, two useful resources are the Olmsted County History Center and the Mayo Clinic History website.
My favorite door to a hospital building.
Amazing artwork and symbolism of health in the community and the practice of medicine.
See more photos here.

Early October 2019—submitted two distinct session proposals to the Academic Consortium's 2020 conference, The 2020 International Congress on Integrative Medicine and Health (ICIMH) 
  1. “Hiring and Credentialing LAcs”
  2. “Reimbursement Issues”
December 2019: ICIMH 2020 session proposal accepted! 
Our session proposal on reimbursement issues & revenue streams was accepted! I will lead the session, “Reimbursement Issues and Revenue Streams for Hospital-based Programs and Organizations with Acupuncturists: Current Practices, Innovations and Issues” with Christine Kaiser, Timothy Suh, Annie Budhathoki, and Paul Magee.  We are scheduled to present Friday, May 1st, 2020 at the 2020 International Congress on Integrative Medicine and Health (ICIMH) in Cleveland, Ohio.🎉

Integrative Oncology—what does success look like in an integrative oncology program?
The survey closed in late October 2019. Submissions still being processed. Current public HH Project resource page on integrative oncology is Research Thursdays: Oncology

I haven’t compiled answers. I did, at the June 2019 SAR conference, present and submit questions to the hospital-based practice session on EHR templates and use at the June 2019 SAR conference.

Sept 2019 webinar: “Issues in Hospital-based Practice: Hospital Contracting” with Dr. Timothy Suh was done live. I have received permission to publish and share part of the recorded session. I will share this soon.

Review of 2018 HH Project Goals and How They Led Us to Our 2019 Work

The main HH Project goals in 2018 were to
  • maintain the space for the community in closed social media groups
  • post share-able information on the blog
  • start the HH Project Learning Opportunities Directory and
  • publish monthly general newsletters in 2018
  • finish beta-testing the membership site community space option

The goal with the creation of the membership site
The goal was to have an online community space that is not dependent on social media and it is accessible through online direct login and/or by email with updates and reminders available to be sent via email. This, the membership site, was a strong request from about 25-30% of the community who are opting out of social media and 50% who have social media accounts but prefer email communication.

The New HH Project Goal in 2018
The new HH Project goal in 2018 was to identify types of people using the HH Project resources and brainstorm ideas on how to best serve them. So, in 2019 I created the following "user-flow" outline and started the “specific resource generation” work

This Leads to the 2019 Project Goals

Maintain the Basics
So, in 2019, I continued to nurture the community discussion groups (mainly Facebook and membership site in 2019; LinkedIn has not been actively engaging), the blog, the website, and the monthly newsletters.

The New 2019 HH Project Goal: Create Resources Specific for Identified User-Types in Community
The new goal that started in 2019 was to create stand-alone starting resources for the following user-types identified in 2018.

  • The new hospital (LAc) employee (0-5 years practice)
    • Resource packets on the process of getting hired, what it is to be an employee in a hospital/healthcare system, and more resources identified by the community as needed for the practitioner 0-5 years into hospital-based practice
    • The resource is in the beta-testing process. The online resource is available for early purchase at a low rate to help support the project while still in the beta-testing phase
    • The article on this resource is here
    • Sign up for updates on this resource here
  • The established hospital employee (5+ years)
    • Ongoing resource
  • The lead acupuncturist or program manager
    • Ongoing resource
  • The hospital administrator
    • Ongoing resource

HH Project Resources that Grew Significantly in 2019 
The following online resources grew significantly in 2019:
  1. Membership site
    • More resources added each month
    • Lots of pdfs and more available by request
    • Access to some courses from the online school on a temporary or rotating basis, depending on community feedback.
    • Want to join the membership site? 
      • You are eligible if you work at a hospital or other types of facilities that are accredited by or eligible for accreditation by The Joint Commission, and you have a sponsor/mentor to the group. Just send me an email with some information about where you work and who your sponsor/mentor to the group is. If you don’t have a sponsor/mentor, contact me, and I will endeavor to connect you to a potential sponsor.
  2. Online school
  3. Website
  4. Coffee/Tea/Cocoa support

   4. The Blog
  • 40 new articles in 2019
  • Many of the previous 166 posts were revised or updated

Volunteer hours I averaged working on the HH Project in 2019: 
32 hours/week 

I hope you have found some part of this work helpful.

You can help shape future HH Project work by giving me your feedback by email:
  1. What did you enjoy most or find most helpful related to the HH Project this year?
  2. What would you like to see more of in 2020 and 2021?
  3. Tell me more about the ways you would prefer to support this community work.

Thank you.
Megan Kingsley Gale, MSAOM
Founder and Facilitator, The Hospital Practice Handbook Project for Acupuncturists and Their Hospital Sponsors

"Transformation doesn't just happen. It requires intentionality."
Matthew Kelly